BitStarz Casino: reviews, loyalty program

BitStarz Casino

Editorial review: 9
Interface language: Chinese, English, Japanese, Russian, Portuguese
Payment Methods: MasterCard, Visa, Bank Wire Transfer, CoinsPaid, Neteller, iDebit, instaDebit, Interac, Skrill, Paysafe Card, Noda Pay, Sofort, Giropay, Siru Mobile
Output Methods: Visa, MasterCard, CoinsPaid, Bank Wire Transfer, Neteller, AstroPay Direct, iDebit, instaDebit, Interac, Skrill, Payz, Jeton, MiFinity, MuchBetter, Pay4Fun, Pix, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, Binance, Ripple, Tether, Cardano, TRON0-1 hours
Minimum withdrawal: $50
Minimum deposit: $20
Withdrawal time: 0-1 hours
Affiliate program: BitStarz Casino Affiliates
Casino type: Instant Play, Mobile, Live Casino, Crypto Casino
Currencies: Australian dollars, Canadian dollars, Euros, Japanese yen, Norwegian kroner, New Zealand dollars, Polish zlotys, Russian rubles, US dollars, Bitcoin, Litecoin, Dogecoin, Ethereum, Bitcoin Cash, Tether, Brazilian reals
License: Curacao
Owner: DAMA N.V. Casinos
Created: 2014
Live chat: yes
About the casino


BitStarz Casino is a renowned online gambling platform that has gained popularity for its wide range of games, lucrative bonuses, secure payment methods, and responsive customer support.

Established in 2014, BitStarz has become a leading name in the online casino industry, offering players a seamless gaming experience with its user-friendly interface and cutting-edge technology. In this comprehensive review, we will delve into the various aspects of BitStarz Casino, providing insights into its game selection, bonuses and promotions, payment methods, security measures, and customer service.

Game Selection

BitStarz Casino boasts an extensive array of games catering to diverse preferences of players. From classic casino games to modern variations, BitStarz offers something for everyone. The platform features popular categories such as:

  • slots,
  • table games,
  • live casino,
  • jackpot games.

In the slots category, players can explore a plethora of titles from leading software providers like:

  • NetEnt,
  • Microgaming,
  • Betsoft.

Whether players enjoy traditional fruit machines or immersive video slots with intricate themes and bonus features, BitStarz has it all. Some notable slot titles include Starburst, Gonzo’s Quest, and Mega Moolah.

For enthusiasts of table games, BitStarz offers a diverse selection of options including:

  • blackjack,
  • roulette,
  • baccarat,
  • poker.

Players can choose from various variants of these classic games, each with its unique rules and betting limits. The live casino section further enhances the gaming experience by providing an opportunity to interact with real dealers in real-time, creating an authentic casino atmosphere from the comfort of home.

Additionally, BitStarz hosts an impressive collection of jackpot games where players have the chance to win life-changing sums of money with a single spin. Popular jackpot titles like Mega Fortune and Divine Fortune are available, along with numerous others, providing excitement and anticipation for players chasing that elusive big win.

Bonuses and Promotions

One of the standout features of BitStarz Casino is its generous bonuses and promotions, designed to reward both new and existing players. The platform welcomes new players with a lucrative welcome package that typically includes a deposit bonus and free spins. This enables players to kickstart their gaming journey with bonus funds and explore the diverse range of games available.

In addition to the welcome bonus, BitStarz regularly offers promotions and tournaments where players can compete against each other for cash prizes, free spins, and other rewards. These promotions may be themed around specific games or seasonal events, keeping the gaming experience fresh and exciting for players.

Furthermore, BitStarz operates a unique promotion known as “Slot Wars” where players can compete for a share of a substantial prize pool by playing their favorite slots. The more they wager, the higher their position on the leaderboard, increasing their chances of winning a prize.

It’s worth noting that BitStarz Casino also features a comprehensive loyalty program where players earn points for every wager placed. These points can be exchanged for various rewards:

  • cash bonuses,
  • free spins,
  • exclusive merchandise.

The loyalty program incentivizes players to remain loyal to the platform while rewarding them for their continued patronage.

Payment Methods

BitStarz Casino offers a wide range of payment methods to cater to the diverse needs of its global player base. Players can choose from traditional methods such as credit/debit cards and bank transfers, as well as a variety of e-wallets and cryptocurrencies.

Credit/debit card options include Visa, Mastercard, and Maestro, providing convenience and security for players who prefer using their cards for transactions. Additionally, popular e-wallets like Skrill, Neteller, and ecoPayz are available, offering fast and hassle-free deposits and withdrawals.

One of the standout features of BitStarz is its support for cryptocurrencies:

  • Bitcoin,
  • Ethereum,
  • Litecoin,
  • Bitcoin Cash.

Cryptocurrency transactions are processed swiftly and securely, providing an added layer of privacy and anonymity for players who prefer using digital currencies.

Deposits are typically processed instantly, allowing players to fund their accounts and start playing their favorite games without delay. Withdrawals are also processed promptly, with most requests being completed within 24 hours. However, the processing time may vary depending on the chosen payment method and the player’s verification status.

BitStarz Casino prioritizes security and employs advanced encryption technology to safeguard sensitive information and ensure secure transactions. Players can have peace of mind knowing that their funds and personal data are protected against unauthorized access and fraudulent activities.

Security Measures

Security is paramount at BitStarz Casino, and the platform implements various measures to ensure the safety and integrity of its players’ data and transactions. BitStarz utilizes state-of-the-art encryption technology to encrypt all sensitive information transmitted between the player’s device and the casino’s servers. This ensures that personal data such as login credentials, financial details, and other sensitive information are protected from interception by unauthorized parties.

Additionally, BitStarz adheres to strict privacy policies and industry-standard security protocols to prevent unauthorized access, data breaches, and fraudulent activities. The casino employs robust firewalls and intrusion detection systems to monitor and block any suspicious activity in real-time, thereby safeguarding the integrity of the gaming environment.

Furthermore, BitStarz is licensed and regulated by reputable gambling authorities, ensuring that it operates in compliance with stringent regulatory standards. The casino undergoes regular audits and assessments by independent testing agencies to verify the fairness and randomness of its games. This ensures that players can enjoy a fair and transparent gaming experience without worrying about manipulation or rigging.

BitStarz also promotes responsible gambling practices and provides players with tools and resources to manage their gaming habits responsibly. Players can set deposit limits, session limits, and self-exclusion periods to control their spending and avoid compulsive gambling behavior. The casino also provides access to support organizations and counseling services for players who may be experiencing gambling-related issues.

Customer Service

BitStarz Casino prides itself on delivering exceptional customer service to its players, ensuring that their needs are promptly addressed and resolved. The platform offers various channels for customer support:

  • live chat,
  • email,
  • extensive FAQ section.

The live chat feature allows players to connect with a support representative in real-time, providing immediate assistance with any queries or concerns they may have. The live chat support is available 24/7, ensuring that players can receive help whenever they need it, regardless of their time zone or location.

In addition to live chat, players can also reach out to BitStarz via email for less urgent matters or inquiries that require more detailed explanations. The casino’s customer support team strives to respond to email queries promptly, typically within a few hours.

For general questions and information, players can refer to the comprehensive FAQ section on the BitStarz website. The FAQ covers a wide range of topics, including account registration, bonuses and promotions, payment methods, and technical issues. Players can easily find answers to common questions without the need to contact customer support, saving time and hassle.

Overall, BitStarz Casino is committed to providing top-notch customer service and ensuring a positive experience for its players. Whether it’s resolving technical issues, addressing payment concerns, or providing assistance with account-related matters, BitStarz’s dedicated support team is always ready to assist players every step of the way.


BitStarz Casino stands out as a premier online gambling destination, offering a comprehensive gaming experience with its vast selection of games, lucrative bonuses, secure payment methods, stringent security measures, and responsive customer support. Whether you’re a seasoned player or a newcomer to the world of online gambling, BitStarz provides everything you need for an enjoyable and rewarding gaming experience. With its commitment to innovation, transparency, and player satisfaction, BitStarz continues to set the standard for excellence in the online casino industry.


  • Wide Range of Games: BitStarz offers a diverse selection of games, including slots, table games, live casino, and jackpot games, catering to different player preferences.
  • Lucrative Bonuses and Promotions: The casino provides generous bonuses and promotions, including a welcome package, tournaments, and a loyalty program, enhancing the value for players.
  • Secure Payment Methods: BitStarz supports various secure payment methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring convenient and safe transactions for players.
  • Cryptocurrency Support: The casino accepts cryptocurrencies like Bitcoin, Ethereum, and Litecoin, providing additional privacy and anonymity for players who prefer using digital currencies.
  • Stringent Security Measures: BitStarz employs advanced encryption technology, strict privacy policies, and industry-standard security protocols to safeguard players' data and transactions.
  • Licensed and Regulated: BitStarz is licensed and regulated by reputable gambling authorities, ensuring compliance with stringent regulatory standards and fair gaming practices.


  • Wagering Requirements: Some bonuses and promotions may come with high wagering requirements, making it challenging for players to fulfill the conditions for withdrawing bonus funds or winnings.
  • Withdrawal Processing Times: While most withdrawals are processed promptly, the processing time may vary depending on the chosen payment method and the player's verification status, leading to delays in receiving funds.

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