Casino X: reviews, loyalty program

Casino X

Editorial review: 7
Interface language: Arabic, Bulgarian, Czech, English, Finnish, German, Italian, Japanese, Norwegian, Polish, Portuguese, Spanish, Romanian, Russian
Payment Methods: MasterCard, Neteller, Visa, Payz,, QIWI, Skrill, Bitcoin, Yandex Money, Ripple, Litecoin, Ethereum, iWallet
Output Methods: MasterCard, Neteller, Visa, Payz,, QIWI, Skrill, Bitcoin, Yandex Money, Ripple, Litecoin, Ethereum, iWallet
Minimum withdrawal: €20
Minimum deposit: €20
Withdrawal time: 0-24 hours
Affiliate program: Posh Friends Affiliates
Casino type: Instant Play, Mobile, Sports, Crypto Casino
Currencies: Australian dollars, Canadian dollars, Chinese yuan, Euros, Japanese yen, Norwegian kroner, Russian rubles, US dollars
License: Curacao
Owner: Pomadorro N.V.
Created: 2011
Live chat: yes
About the casino

Аbout Casino X

Casino X is an established online casino platform that has been operational since 2012. It is owned and operated by Pomadorro N.V., a reputable company in the online gaming industry. The casino is licensed and regulated by the Government of Curacao, ensuring that it adheres to strict standards of fairness, security, and responsible gaming. Casino X offers a comprehensive gaming experience, with a vast array of games, lucrative bonuses, and a user-friendly interface that caters to both new and seasoned players.

History and Background

Since its inception, Casino X has garnered a strong reputation for providing a reliable and entertaining online gambling environment. The casino has continually evolved, integrating the latest technologies and trends to meet the needs of its diverse player base. Over the years, it has built a loyal following thanks to its commitment to quality, transparency, and customer satisfaction.

Licensing and Regulation

Casino X operates under a license issued by the Government of Curacao, a well-known regulatory body in the online gambling industry. This license ensures that the casino operates in compliance with international standards of fairness and security. Players can trust that their personal and financial information is protected by advanced encryption technologies and that the games are regularly audited for fairness by independent testing agencies.

Target Audience

Casino X caters to a global audience, offering a multi-lingual platform that supports several languages, including English, Russian, Swedish, Finnish, and German. The casino is popular among players in Europe, Canada, and other regions where online gambling is legal. With a diverse game selection and appealing bonus offers, Casino X attracts both casual players and high rollers.


Over the years, Casino X has built a strong reputation in the online gaming community. It is known for its extensive game library, generous bonuses, and excellent customer support. The casino has received numerous positive reviews from players and industry experts alike, highlighting its reliability and commitment to providing a top-notch gaming experience.

Website Design

Aesthetic and Theme

The design of Casino X’s website is both vibrant and inviting, featuring a modern aesthetic that appeals to a wide range of players. The homepage is adorned with colorful graphics and animations, creating an engaging atmosphere that sets the tone for an exciting gaming experience. The theme is a mix of classic casino elements and contemporary design, ensuring that the site feels both familiar and fresh.

User Interface and Navigation

Casino X boasts an intuitive user interface that makes navigation a breeze. The layout is clean and well-organized, with clearly labeled sections for games, promotions, banking, and customer support. A prominent menu bar at the top of the page allows players to easily access different areas of the site, while a search function helps locate specific games quickly. The user-friendly design ensures that both novice and experienced players can navigate the site with ease.

Responsiveness and Performance

The website is fully responsive, ensuring that it functions smoothly across a variety of devices, including desktops, laptops, tablets, and smartphones. Pages load quickly, and the site performs well even during peak times. The use of HTML5 technology ensures that games run seamlessly without the need for additional plugins or software downloads.

Visual Appeal and Branding

Casino X’s branding is consistent throughout the site, with a strong emphasis on its distinctive logo and color scheme. The vibrant visuals and engaging animations contribute to the overall appeal, creating a lively and dynamic environment. The use of high-quality graphics and an appealing color palette enhances the user experience, making the site visually appealing and enjoyable to use.


Casino X is designed with accessibility in mind, ensuring that players with varying needs can enjoy the site. The text is clear and easy to read, and the site supports multiple languages, catering to a global audience. Additionally, the casino offers support for players with visual impairments, including options for adjusting text size and contrast.

3. Game Room


The game room at Casino X is one of its standout features, offering a vast and diverse selection of games from leading software providers. The casino boasts an impressive library that includes slots, table games, live dealer games, and more, ensuring that there is something to suit every player’s taste.

Game Categories

The games are neatly categorized into various sections, making it easy for players to find their preferred types of games. The main categories include:

  • Slots: A wide range of video slots, classic slots, and progressive jackpot slots.
  • Table Games: Traditional casino games such as blackjack, roulette, baccarat, and poker.
  • Live Casino: Real-time gaming experiences with live dealers.
  • Jackpots: Games with significant progressive jackpots.
  • Other Games: Includes bingo, keno, scratch cards, and more.

Software Providers

Casino X collaborates with some of the top software providers in the industry to offer high-quality games. These include renowned names like NetEnt, Microgaming, Playtech, Yggdrasil, Quickspin, and many others. The partnership with multiple providers ensures a diverse game selection with varying themes, features, and gameplay mechanics.

Game Filtering and Search

The game room features advanced filtering and search options that allow players to easily find games based on specific criteria. Players can filter games by provider, popularity, release date, and game type. The search bar enables quick access to specific games by entering keywords or titles.

New and Popular Games

Casino X regularly updates its game library with the latest releases from its partner providers. A dedicated section for new games keeps players informed about the latest additions. Additionally, the casino highlights popular games that are trending among players, making it easy to find fan favorites.

Demo Play and Real Money Play

Most of the games at Casino X offer both demo play and real money play options. The demo play feature allows players to try out games for free without risking any real money, providing an opportunity to familiarize themselves with the gameplay and features before committing to real money wagers.


Slot Games

Slots are the most extensive category at Casino X, with hundreds of titles to choose from. The slot selection includes:

  • Video Slots: Featuring immersive graphics, engaging storylines, and a variety of themes, video slots are the most popular type of slots at Casino X. Titles like “Gonzo’s Quest,” “Starburst,” and “Book of Dead” are among the favorites.
  • Classic Slots: For players who prefer a more traditional experience, Casino X offers a range of classic slots with simple gameplay and familiar symbols like fruits, bars, and sevens.
  • Progressive Jackpot Slots: These slots offer the chance to win life-changing sums of money with progressive jackpots that grow with each bet. Popular titles include “Mega Moolah,” “Hall of Gods,” and “Major Millions.”

Table Games

Casino X provides a comprehensive selection of table games, catering to fans of classic casino games. The table games section includes:

  • Blackjack: Several variations of blackjack, including Classic Blackjack, European Blackjack, and Multi-hand Blackjack.
  • Roulette: Multiple versions of roulette, such as European Roulette, American Roulette, and French Roulette.
  • Baccarat: Classic baccarat games and their variations.
  • Poker: A variety of poker games, including Caribbean Stud Poker, Three Card Poker, and Casino Hold’em.

Live Dealer Games

The live casino section at Casino X offers an authentic gaming experience with real dealers and real-time gameplay. Players can enjoy:

  • Live Blackjack: Multiple tables with varying betting limits.
  • Live Roulette: European, American, and French roulette tables.
  • Live Baccarat: Traditional baccarat and its variants.
  • Live Poker: Games like Live Casino Hold’em and Live Three Card Poker.

Specialty Games

In addition to the standard casino games, Casino X offers a selection of specialty games, including:

  • Bingo: Several bingo variants with different themes and rules.
  • Keno: A popular lottery-style game.
  • Scratch Cards: Instant win games with various themes and prize levels.

Bonuses and Loyalty Program of Casino X

Welcome Bonus

Casino X offers an enticing welcome bonus package to attract new players. The welcome bonus typically includes a combination of deposit bonuses and free spins. For instance, new players might receive a 100% match bonus on their first deposit up to a certain amount, along with a set number of free spins on a popular slot game. The welcome bonus is usually spread over the first few deposits, providing extended value for new players.

Ongoing Promotions

Casino X keeps the excitement alive with a range of ongoing promotions and special offers. These promotions can include:

  • Reload Bonuses: Regular deposit bonuses for existing players.
  • Free Spins: Free spins on new or featured slot games.
  • Cashback Offers: A percentage of losses returned to players as cashback.
  • Tournaments: Slot and table game tournaments with attractive prize pools.
  • Seasonal Promotions: Special offers tied to holidays and events.

Loyalty Program

The loyalty program at Casino X rewards players for their continued patronage. The program is structured in tiers, with players earning points for every wager they make. As players accumulate points, they progress through the tiers, unlocking increasingly valuable rewards and benefits. The loyalty program typically includes:

  • Point Accumulation: Players earn points for every real money wager.
  • Tier Progression: Points determine the player’s tier level, with higher tiers offering better rewards.
  • Exclusive Bonuses: Special bonuses and promotions for loyalty program members.
  • Personalized Offers: Tailored offers based on the player’s gaming preferences and activity.

VIP Program

For high rollers and loyal players, Casino X offers an exclusive VIP program. The VIP program provides elite players with a range of premium benefits, including:

  • Personal Account Manager: A dedicated manager to assist with any queries or issues.
  • Higher Withdrawal Limits: Increased limits for withdrawals.
  • **

Faster Withdrawals**: Priority processing for withdrawal requests.

  • Exclusive Promotions: Special bonuses, events, and promotions for VIP members.
  • Luxury Gifts: Personalized gifts and invitations to exclusive events.

Mobile Version of the Site


Casino X offers a fully optimized mobile version of its website, ensuring that players can enjoy their favorite games on the go.

Mobile Site Design and User Experience

The mobile version of Casino X mirrors the desktop site’s vibrant and engaging design, ensuring a seamless transition between devices. The layout is thoughtfully adjusted for smaller screens, providing an intuitive and user-friendly experience. Navigation is streamlined, with easy access to the main sections of the site, including games, promotions, and customer support.

Game Selection on Mobile

Casino X’s mobile platform offers a vast selection of games, comparable to the desktop version. The mobile site supports a wide array of slots, table games, live dealer games, and specialty games, all optimized for touch controls and smaller screens. Players can enjoy high-quality graphics and smooth gameplay, regardless of their device.


The mobile site is compatible with a broad range of devices and operating systems, including iOS, Android, and Windows. Players can access the mobile casino directly through their web browsers without needing to download any additional apps or software. This ensures that the gaming experience is accessible to as many players as possible.

Mobile App

In addition to the mobile site, Casino X offers a dedicated mobile app for both iOS and Android users. The app provides an even more streamlined and optimized gaming experience, with quick access to games and features. The app includes all the functionalities of the mobile site, along with push notifications for promotions and new game releases.

Performance and Responsiveness

The mobile site and app are designed to perform smoothly across various devices, providing quick loading times and responsive gameplay. The use of HTML5 technology ensures that games run efficiently, without lag or interruptions, allowing players to enjoy their gaming sessions without any technical issues.

Mobile Features

Casino X’s mobile platform includes several features that enhance the user experience:

  • Touch-Optimized Controls: Games and site navigation are optimized for touch controls, ensuring easy and intuitive interaction.
  • Quick Access: Players can quickly access their favorite games and account features with just a few taps.
  • Seamless Banking: All banking options available on the desktop site are also accessible on the mobile platform, allowing for convenient deposits and withdrawals.
  • Customer Support: Mobile users can easily reach customer support through live chat, email, or phone, ensuring assistance is always available.

Payment Systems

Deposit Methods

Casino X supports a wide range of deposit methods to cater to its global player base. These methods include:

  • Credit and Debit Cards: Visa, MasterCard, and Maestro.
  • E-Wallets: Popular options like Skrill, Neteller, and ecoPayz.
  • Bank Transfers: Direct bank transfers for those who prefer traditional methods.
  • Prepaid Cards: Paysafecard and other prepaid card options.
  • Cryptocurrencies: Bitcoin and other major cryptocurrencies for added convenience and security.

Withdrawal Methods

The casino offers several withdrawal methods to ensure players can access their winnings conveniently. These methods include:

  • Credit and Debit Cards: Visa and MasterCard.
  • E-Wallets: Skrill, Neteller, and ecoPayz.
  • Bank Transfers: Direct bank transfers for larger withdrawals.
  • Cryptocurrencies: Bitcoin and other supported cryptocurrencies.

Processing Times

The processing times for deposits and withdrawals at Casino X are competitive, ensuring quick and efficient transactions. Deposits are typically processed instantly, allowing players to start playing immediately. Withdrawal processing times vary depending on the method used:

  • E-Wallets: Within 24 hours.
  • Credit/Debit Cards: 2-5 business days.
  • Bank Transfers: 3-7 business days.
  • Cryptocurrencies: Within 24 hours.

Security and Encryption

Casino X prioritizes the security of its players’ financial transactions. The casino employs advanced encryption technologies, including SSL encryption, to protect players’ personal and financial information. This ensures that all transactions are conducted securely, safeguarding players from potential fraud or unauthorized access.


Casino X generally does not charge fees for deposits or withdrawals. However, players should be aware that their chosen payment provider may impose fees for certain transactions. It is advisable to check with the payment provider for any applicable charges.


The casino imposes minimum and maximum limits on deposits and withdrawals to accommodate different player preferences. These limits are clearly outlined on the banking page and vary depending on the payment method used. VIP players may benefit from higher withdrawal limits as part of the VIP program.


Registration Process

Registering at Casino X is a straightforward and quick process. New players can follow these steps to create an account:

  1. Visit the Website: Navigate to the Casino X website and click on the “Sign Up” button.
  2. Provide Personal Information: Enter personal details, including name, date of birth, and contact information.
  3. Create Login Credentials: Choose a username and password for the account.
  4. Select Currency: Choose the preferred currency for transactions.
  5. Accept Terms and Conditions: Agree to the casino’s terms and conditions and confirm age eligibility.
  6. Complete Registration: Submit the registration form to create the account.


To ensure compliance with regulatory requirements and maintain a secure environment, Casino X may require players to verify their identity. The verification process typically involves:

  • Proof of Identity: A copy of a government-issued ID, such as a passport or driver’s license.
  • Proof of Address: A recent utility bill or bank statement showing the player’s address.
  • Payment Method Verification: Proof of ownership of the chosen payment method, such as a copy of a credit card or a screenshot of an e-wallet account.

Account Activation

Once the registration form is submitted, players receive an email with an activation link. Clicking on the link activates the account, allowing players to log in and start playing. If verification is required, players may need to complete the process before they can make withdrawals.

User Account Management

Players can manage their accounts through the “My Account” section of the website. This section provides access to account settings, deposit and withdrawal options, bonus information, and transaction history. Players can also update personal details and set responsible gaming limits.

Security Measures

Casino X employs robust security measures to protect player accounts. These measures include:

  • Two-Factor Authentication (2FA): An optional feature that adds an extra layer of security to the account.
  • Password Requirements: Strong password policies to prevent unauthorized access.
  • Account Monitoring: Regular monitoring for suspicious activity to ensure account safety.

Online Features

Live Casino

The live casino at Casino X offers an immersive gaming experience with real-time interaction with professional dealers. Players can enjoy a variety of live dealer games, including blackjack, roulette, baccarat, and poker, streamed in high definition from state-of-the-art studios.

Tournaments and Competitions

Casino X hosts regular tournaments and competitions, providing players with opportunities to compete for attractive prizes. These events can include slot tournaments, blackjack competitions, and other game-specific contests. Leaderboards and real-time updates keep players engaged and motivated.

Social Features

Casino X incorporates social features that enhance the overall gaming experience. Players can interact with each other through chat functions, share their achievements on social media, and participate in community events. The casino also offers a blog and news section with updates on the latest promotions, game releases, and industry news.

Multi-Platform Integration

The casino supports multi-platform integration, allowing players to switch seamlessly between devices without losing their progress. Whether playing on a desktop, tablet, or smartphone, players can enjoy a consistent and synchronized experience.

Responsible Gaming Tools

Casino X is committed to promoting responsible gaming and offers several tools to help players manage their gaming activity. These tools include:

  • Self-Exclusion: Players can opt to take a break from gaming for a specified period.
  • Deposit Limits: Setting daily, weekly, or monthly deposit limits to control spending.
  • Time Limits: Session time limits to ensure balanced gaming habits.
  • Reality Checks: Regular reminders of gaming duration to encourage responsible play.

Customer Support

Contact Methods

Casino X provides multiple channels for customer support, ensuring that players can easily reach out for assistance:

  • Live Chat: Available 24/7, live chat is the most convenient and quickest way to get help.
  • Email Support: Players can send inquiries to the support team via email, typically receiving responses within 24 hours.
  • Phone Support: A dedicated phone line for direct assistance, though availability may vary by region.

Support Languages

To cater to its international audience, Casino X offers customer support in several languages, including English, Russian, Swedish, Finnish, and German. This ensures that players from different regions can communicate effectively with the support team.

Help Center

The casino features a comprehensive help center with detailed FAQs covering various topics, such as account management, bonuses, games, and technical issues. The help center is a valuable resource for players seeking quick answers to common questions.

Quality of Support

Casino X is known for its responsive and professional customer support team. Support agents are knowledgeable, friendly, and dedicated to resolving player issues promptly. The casino regularly receives positive feedback for its high standard of customer service.

Community and Social Media

Casino X maintains an active presence on social media platforms, engaging with players and providing updates on promotions and new game releases. Players can follow the casino on platforms like Facebook, Twitter, and Instagram for the latest news and community interaction.


Casino X is a well-established online casino that offers a comprehensive and enjoyable gaming experience. With its vast selection of games, generous bonuses, and user-friendly design, it caters to a diverse audience of players. The casino’s commitment to security, fairness, and customer satisfaction has earned it a strong reputation in the industry.


  • Mobile Compatibility: Fully optimized mobile site and dedicated apps for iOS and Android.
  • Diverse Game Selection: Hundreds of high-quality games from leading providers.
  • Secure and Fast Payments: A variety of secure deposit and withdrawal options with quick processing times.
  • 24/7 Customer Support: Professional and responsive support team available around the clock.


  • Geographical Restrictions: Limited availability in some regions due to licensing restrictions.
  • Verification Process: Mandatory verification may cause delays for some players, although it enhances security.
  • Withdrawal Limits: Some withdrawal methods may have lower limits, potentially inconvenient for high rollers.

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